El entorno de TI es competitivo y cambiante, por lo que las empresas necesitan aplicar modelos de buenas prácticas para subsistir. Sin embargo, las micro empresas se encuentran con grandes problemas a la hora de implementarlos debido a la escasez de recursos. En este sentido, el objetivo general ...
The IT environment is changing and competitive, the business needs to maintain great performance to survive. There are many models with good practices. However, the very small businesses find many obstacles to implementing them. The general objective from this thesis is to improve the process per...