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Post, DavidAgarwal, SanjayVenugopal, Varsha[ Rapid Feedback : The Role of Community Scorecards in Improving Service Delivery ]

Shkabatur, JenniferKumagai, Saki[ Interactive Community Mapping : Improving Service Delivery and Empowering Communities ]

World Bank[ Cases in Outcome Harvesting : Ten Pilot Experiences Identify New Learning from Multi-Stakeholder Projects to Improve Results ]

Gigler, Bjorn-SorenBailur, SavitaAnand, Nicole[ The Loch Ness Model : Can ICTs Bridge the Accountability Gap? ]

World Bank[ Outcome-Based Learning Field Guide : Tools to Harvest and Monitor Outcomes and Systematically Learn from Complex Projects ]

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