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Burdescu, Ruxandradel Villar, AzulMackay, KeithRojas, FernandoSaavedra, Jaime[ Institutionalizing Monitoring and Evaluation Systems : Five Experiences from Latin America ]

Torres, Magüi Moreno[ Argentina's Cartas Compromiso : Strengthening the Role of Civil Society for More Accountable Public Services , Cartas compromiso de Argentina : Fortalecimiento del rol de la sociedad civil ]

Cesilini, SandraJohn-Abraham, InduMartin, Lisandro[ Social Accountability Around Emergency Operations , Responsabilidad social en las operaciones de emergencia ]

Hatry, Harry[ Key Steps in Designing and Implementing a Monitoring and Evaluation Process : For Individual Country Service Agencies ]

Bird, Richard M.Oldman, Oliver[ Improving Taxpayer Service and Facilitating Compliance in Singapore , Melhorias no servico ao contribuinte e facilidade de pagamento de impostos em Cingapura ]

Muir, RussellSoba, Joseph[ State-Owned Enterprise Restructuring : Better Performance Through the Corporate Structure and Competition ]

Fritz, VerenaHedger, EdwardFialho Lopes, Ana Paula[ Strengthening Public Financial Management in Postconflict Countries ]

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