Autor:
Malagas, Konstantinos
Kourousis, Kyriakos
Baxter, Glenn
Nikitakos, Nikitas
Gritzalis, Stefanos
This study critically examines the transition process followed by a state-owned airline in a major IT migration project (introduction of novel electronic services). The change management process proposed by Kotter (1995) is examined in relation to the different phases identifed, based on an inter...
Enlace original:
https://repositorio.uahurtado.cl/handle/11242/2180
Malagas, Konstantinos
,
Kourousis, Kyriakos
,
Baxter, Glenn
,
Nikitakos, Nikitas
,
Gritzalis, Stefanos
,
[The Introduction of Innovative Services in a State Owned Airline: A Case Study of an IT Migration Project]
,
The Introduction of Innovative Services in a State Owned Airline: A Case Study of an IT Migration Project
